THE INFLUENCE OF INTERNAL COMMUNICATION, WORK ENVIRONMENT AND INCENTIVES ON EMPLOYEE JOB SATISFACTION AT KSP BUANA ARTHA PRIMA TEGAL BRANCH

Abstract

Job satisfaction is an effectiveness or emotional response to various aspects of work. The job satisfaction of each employee in a company is said to be high if the work environment and communication ties with superiors, co-workers and subordinates are harmonious. This research aims 1) To find out whether internal communication has an effect on employee job satisfaction at KSP Buana Artha Prima Tegal Branch. 2) To find out whether the work environment influences employee job satisfaction at KSP Buana Artha Prima Tegal Branch. 3) To find out whether incentives have an effect on employee job satisfaction at KSP Buana Artha Prima Tegal Branch. 4) To find out whether internal communication, work environment and incentives simultaneously influence employee job satisfaction at KSP Buana Artha Prima Tegal Branch. The research method used is quantitative research. The total population and sample in this study was 32 respondents. The data collection methods used in this research are interviews, observation and questionnaires. The data analysis method used is multiple linear regression analysis. The results of the research show that 1) Internal communication has an effect on employee job satisfaction at KSP Buana Artha Prima Cab. Tegal, because in the t test the significance value is 0.001 < 0.05. 2) The work environment has no effect on employee job satisfaction at KSP Buana Artha Prima Cab. Tegal, because in the t test the significance value is 0.887 > 0.05. 3) Incentives influence employee job satisfaction at KSP Buana Artha Prima Cab. Tegal, because in the t test the significance value is 0.049 < 0.05. 4) Internal communication, work environment and incentives simultaneously influence employee job satisfaction at KSP Buana Artha Prima Cab. Tegal, because in the F test the significance value is 0.000 < 0.05. And the
coefficient of determination value is 0.662. Based on the results of this research, it can be concluded that 1) Internal communication has an effect on employee job satisfaction at KSP Buana Artha Prima Cab.Tegal, 2) The work environment has no effect on employee job satisfaction at KSP Buana Artha Prima Cab.Tegal, 3) Incentives have an effect on employee job satisfaction at KSP Buana Artha Prima Cab.Tegal, 4) Internal communication, work environment and incentives simultaneously influence employee job satisfaction at KSP Buana Artha Prima Cab.Tegal.