THE INFLUENCE OF INDIVIDUAL CHARACTERISTIC, INTERNAL COMMUNICATION AND WORK MORALE ON EMPLOYEE PERFORMANCE AT PT. BPR BKK TEGAL REGENCY

Abstract

This study aims 1) To determine and analyze the effect of individual characteristics on the performance of employees of PT. BPR BKK Tegal Regency. 2) To find out and analyze the effect of internal communication on the performance of employees of PT. BPR BKK Tegal Regency. 3) To find out and analyze the effect of morale on the performance of employees of PT. BPR BKK Tegal Regency 4) To find out and analyze the effect of individual characteristics, internal communication, and morale on the performance of employees of PT. BPR BKK Tegal Regency. The hypothesis of this study is 1) There is an influence of individual characteristics on the performance of employees of PT. BPR BKK Kab. Tegal. 2) There is an influence of internal communication on the performance of employees of PT. BPR BKK Tegal Regency 3) There is an influence of morale on the performance of employees of PT. BPR BKK Kab. Tegal 4) There is an influence of individual characteristics, internal communication and morale simultaneously on the performance of employees of PT. BPR BKK Tegal Regency.
The research method used is to use quantitative research. The total population and sample in this study were 62 respondents. Data collection methods used in this study are observation and questionnaires. Data analysis method used multiple linear regression analysis. The results showed that 1) there is an influence of individual characteristics on performance as evidenced by the significant value obtained 0.000 0.05. 2) there is no effect of internal communication on performance as evidenced by the significant value obtained 0.7140.05. 3) there is an effect of morale on performance as evidenced by the significant value obtained 0.030 <0.05. 4) there is an influence of individual characteristics, internal communication and morale simultaneously on performance as evidenced by a significant value of 0.000 <0.05. And the coefficient of determination is 0.462. Based on the results of this study it can be concluded that 1) individual characteristics have a significant effect on the performance of employees of PT. BPR BKK Tegal Regency, 2) internal communication has no effect on employee performance PT. BPR BKK Tegal Regency, 3) work enthusiasm has a significant effect on employee performance PT. BPR BKK Tegal Regency, 4) individual characteristics, internal communication and work enthusiasm simultaneously have a significant effect on employee performance of PT. BPR BKK Tegal Regency.